HARRIS LIBRARY

MSASS has a talented team to take care of your in-house technology needs. Visit them at the Office of Academic, Research, and Administrative Technology (formerly The Robert Flores Office of Information Technology) at MSASS or contact them at 368-5047.

University Information Technology Help Desk is also available for your home computing needs and network connectivity questions. You can reach them at 368-HELP.

Activating Your Case User ID

• Case Network ID Registration   A MUST do for all new faculty or adjuncts.
  
  
• ITS Guide for Faculty and Staff

To access online resources from off campus, you must first authenticate onto the Case Network. Depending on your Internet Service Provider (ISP), you can do this by using VPN (Virtual Private Networking).

      Information on VPN 

      VPN - explanation and directions    
      For help with VPN please call the University Help Desk at (216) 368-HELP.

      Harris Library Virtual Private Networking (VPN) - Tutorial web page.

      Harris Library's VPN Flow Chart and Help Sheet
      This chart will help explain whether connecting to VPN is the best option for you.

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Training for University Members
In addition to information literacy for the students, several programs are offered to the faculty at Case to assist with their information and technology needs.

• CaseLearns The CaseLearns program offers instruction in a variety of programs including library literacy, computer literacy, Blackboard, and Microsoft Office products.
  
  
• ITAC- Instructional Technology and Academic Computing
  
  
• ITAC Technology enhanced classrooms

• Access Case Webmail
  
  
• E-mail Forwarding
  
  
• E-mail Filtering & Using the Case Spam Filters
  
  
• Mailing Lists & Aliases
  
  
• Case Google Apps

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